TRENDS Launches AI-Powered Relief IQ to Enhance Cannabis Shopping

TRENDS, a prominent cannabis dispensary in New York City, has made headlines by launching “Relief IQ,” an innovative AI-powered wellness technology designed to enhance the shopping experience for cannabis consumers. This platform, introduced on September 23, 2025, aims to assist customers in navigating the often complex world of cannabis products, ensuring they make informed choices.

For many individuals, stepping into a cannabis dispensary can be intimidating. The extensive range of products, coupled with unfamiliar terminology, can create a sense of overwhelm. TRENDS addresses this challenge by offering a welcoming environment, where knowledgeable staff, referred to as budtenders, guide customers through the selection process. With the introduction of Relief IQ, customers can expect a more personalized and efficient shopping experience.

How Relief IQ Works

The Relief IQ platform operates via tablets, kiosks, or mobile devices, allowing customers to select a primary wellness focus area. These focus areas can include objectives such as promoting relaxation, supporting restful sleep, or enhancing concentration. Once customers make their selections, Relief IQ utilizes its AI capabilities to analyze published cannabinoid research, quickly presenting tailored product recommendations. This process is seamless and integrates with TRENDS’ real-time inventory, ensuring that customers receive suggestions based on available products during their visit.

As the first dispensary in the United States to implement Relief IQ, and the only one in New York City, TRENDS is committed to fostering informed choices among cannabis consumers. This initiative aligns with their broader mission to reduce stigma around cannabis use and create an inclusive environment for all customers.

In addition to its retail offerings, TRENDS actively engages with the community through a variety of cultural events. These include yoga sessions, live comedy shows, and educational workshops that aim to enrich the cannabis culture in New York City. The dispensary also partners with organizations such as Housing Works Cannabis Co., which is notable as New York’s first legal cannabis dispensary. These collaborations reflect the vision of the Carter brothers, Rodney and Brandon, who strive to promote inclusivity, education, and community empowerment.

Leadership Insights

Rodney “Hurricane” Carter Jr., CEO of TRENDS, expressed enthusiasm about the launch of Relief IQ. “As New York’s cannabis industry evolves, we’re committed to leading with innovation,” he stated. “Relief IQ represents the next step in how customers can explore cannabis, blending technology with personal service so every purchase feels confident and intentional.”

The Relief IQ platform, powered by Gojitech, is designed strictly for educational purposes and does not offer medical advice. The products available are intended for adult-use cannabis consumers, adhering to New York state regulations.

With its unique approach to cannabis retail, TRENDS not only aims to reshape consumer experiences but also seeks to create a community hub that redefines cannabis culture. The store is a testament to the Carter brothers’ journey, nearly three decades after their father faced charges for marijuana possession, as they step forward as CAURD’s 100th licensed retailer.

For more updates on TRENDS and its offerings, customers can follow the dispensary on Instagram or visit its website to view the product menu.