Olympia Orthopaedic Partners with Innovaccer to Enhance Patient Care

Innovaccer Inc., a healthcare technology company specializing in artificial intelligence, has formed a partnership with Olympia Orthopaedic Associates (OlyOrtho) to enhance its referral and scheduling processes. This collaboration aims to automate operations within OlyOrtho, a prominent musculoskeletal care provider located in Southwest Washington, thereby improving patient access and operational efficiency.

With over 50 healthcare providers, OlyOrtho has a strong commitment to delivering high-quality orthopedic care. The integration of Innovaccer’s AI tools allows the independent practice to streamline its referral intake and scheduling workflows. This transformation is expected to reduce manual administrative work and optimize the overall patient experience.

Under this partnership, OlyOrtho will deploy Innovaccer’s Comet, an AI-powered Access Center solution. The platform includes innovative features such as the Referral Copilot and Scheduling AI Agent, which are designed to tackle common challenges faced by front-office staff. By automating time-consuming tasks related to referral coordination, the practice anticipates several operational improvements.

As part of the new system, OlyOrtho staff can expect to see a significant reduction in referral processing times. The automation will also enhance appointment scheduling and follow-up procedures, which are critical to ensuring timely patient care. Additionally, the collaboration is projected to improve referral-to-appointment conversion rates, ultimately saving valuable time for both front-office personnel and support teams.

Abhinav Shashank, the CEO and Co-founder of Innovaccer, emphasized the importance of simplifying the complexities of healthcare for both patients and providers. He stated, “The future of independent practice will be defined by how well they can simplify complexity for patients and providers. Olympia Orthopaedics is leading that charge, and we’re excited to support them. By automating referrals, scheduling, and patient communication with our suite of AI agents, we’re helping them operate efficiently while staying true to their mission of high-quality, accessible care.”

As the healthcare landscape continues to evolve, this partnership between Innovaccer and OlyOrtho reflects a growing trend among independent practices to leverage technology for improved patient outcomes and operational effectiveness. The integration of AI in healthcare settings not only enhances efficiency but also supports the overarching goal of providing accessible, quality care to patients.